Tag: behaviors
applied improvisation, behaviors, body language, communication, conversations, empathy, feedback, improv, medical, nonverbal, power dynamics, teamwork, verbal
Difficult Conversations: Conversations that Connect
Uncertainty, confusion, and fear can lead to difficult conversations in health care. When speaking with patients in their vulnerable moments, health care providers need skills that enable them to relate to patients, express compassion, avoid misunderstandings, and make patients feel supported and heard. Watch this session as Dr. Belinda Fu shows how to develop skills […]
Feb 8, 2019
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