Tag: conversations
Difficult Conversations: Conversations that Connect
Uncertainty, confusion, and fear can lead to difficult conversations in health care. When speaking with patients in their vulnerable moments, health care providers need skills that enable them to relate to patients, express compassion, avoid misunderstandings, and make patients feel supported and heard. Watch this session as Dr. Belinda Fu shows how to develop skills […]
Feb 8, 2019
The Art of Thinking on Your Feet: Advanced Communication Skills Workshop
While interactions with patients, peers, and loved ones can be structured, they are never scripted … and health care professionals need to have finely honed communications skills to deal with all types of situations. Our advanced communication skills workshops provide strategies to enhance on-the-spot thinking, hone your instincts to accurately read emotions and intent, and […]
Oct 10, 2018
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